Privacy Policy
We believe in transparency. Here's exactly how we handle your data.
Last updated: February 2026
1. Introduction
Welcome to Jam Kham (จำคำ). This Privacy Policy explains how we handle your data when you use our website and sign up for early access to our Thai language learning app.
We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA), and Thailand's Personal Data Protection Act (PDPA).
Note: This policy covers the Jam Kham marketing website (jamkham.com) only. The Jam Kham app at app.jamkham.com has its own Privacy Policy.
2. What We Collect
Right now, we only collect what you voluntarily provide when signing up for early access:
Information You Provide
- Email address (required) — to send you early access invites and updates
- Thai experience level (required) — to understand our audience
- Optional info — motivation for learning, native language, country, previous learning methods
What We Don't Collect
This website does not:
- Use analytics or tracking scripts
- Set cookies on your device
- Track your browsing behavior
- Collect your IP address for tracking purposes
- Use advertising pixels or retargeting
3. How We Use Your Data
We use the information you provide to:
- Send you an early access invite when we launch
- Send occasional updates about Jam Kham's development (you can unsubscribe anytime)
- Understand who's interested in our product (aggregate analysis only)
Legal Basis (GDPR/UK GDPR)
We process your data based on your consent (Article 6(1)(a) GDPR), which you provide when you submit the early access form. You can withdraw consent at any time by contacting us.
What We Don't Do
- We don't sell your data
- We don't share your email with third parties for marketing
- We don't send spam
4. Data Sharing
Your data is shared only with the following third-party processors:
- Netlify — Our hosting provider processes form submissions. We have a Data Processing Agreement (DPA) with Netlify that includes Standard Contractual Clauses (SCCs) to ensure adequate protection for international data transfers. Netlify Privacy Policy | Netlify GDPR & CCPA
- Stripe — Our payment processor handles subscription billing. Stripe is certified under the EU-US Data Privacy Framework and processes payment data under their Data Processing Agreement. Payment card details are transmitted directly to Stripe and are never stored on Jam Kham servers. Stripe Privacy Policy | Stripe DPA
We may also disclose data if required by law (court orders, legal obligations, etc.).
5. Data Storage & Retention
Your data is stored securely by Netlify in the United States. For users in the EEA, UK, or Thailand, this constitutes an international data transfer. Netlify uses Standard Contractual Clauses (SCCs) to ensure adequate protection.
We'll retain your early access signup data:
- If you become a subscriber: Indefinitely, to verify your Founding Member status and special pricing
- If you don't subscribe: Until you ask us to delete it, or 2 years from signup, whichever comes first
6. Your Rights
Regardless of where you live, you can:
- Access — Request a copy of the data we have about you
- Correct — Update your information
- Delete — Ask us to remove your data
- Withdraw consent — Unsubscribe from communications at any time
Region-Specific Rights
EEA & UK (GDPR/UK GDPR)
You have additional rights including data portability, restriction of processing, and the right to lodge a complaint with your local data protection authority. Find your authority (EEA) | ICO (UK)
California (CCPA)
You have the right to know what personal information we collect, request deletion, and opt out of any sale (note: we don't sell your data). We honor the Global Privacy Control signal.
Thailand (PDPA)
You have rights to access, correct, delete, restrict processing, and withdraw consent. You may lodge a complaint with the Personal Data Protection Committee (PDPC) at pdpc.or.th.
How to Exercise Your Rights
Email us at privacy@jamkham.com. We'll respond within 30 days.
7. Cookies
This website does not use cookies.
We don't set any cookies, use analytics tracking, or employ similar technologies. See our Cookie Policy for details.
Note: The Jam Kham app at app.jamkham.com uses cookies for authentication and has its own privacy policy.
8. Children's Privacy
Our early access signup is not intended for children. Minimum age requirements:
- US, UK: 13 years old
- EEA: 16 years old (or your country's digital consent age)
- Thailand: 20 years old (or with parental consent)
If you're a parent and believe your child has signed up, contact us at privacy@jamkham.com and we'll delete the data.
9. Changes to This Policy
We'll update this policy when our app launches and we begin collecting additional data. For significant changes, we'll notify you by email before they take effect.